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Curriculum
- 2 Sections
- 13 Lessons
- Lifetime
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- Engaging and ListeningIn this part of your training, you will find out about some of the basic skills you'll use to make visitors to The Sherwood Exchange feel welcome and ready to return.14
- 1.0Welcoming Visitors to The Sherwood Exchange
- 1.1QUIZ: Welcoming Visitors to The Sherwood Exchange3 Questions
- 1.2What is our role?
- 1.3QUIZ: What is our role?4 Questions
- 1.4Positive Body Language
- 1.5QUIZ: Positive Body Language2 Questions
- 1.6Negative Body Language and Warning Signs
- 1.7QUIZ: Negative Body Langage and Warning Signs3 Questions
- 1.8Conversation Starters and Open Questions
- 1.9QUIZ: Conversation Starters and Open Questions2 Questions
- 1.10Set Out The Boundaries
- 1.11Quiz: Set Out The Boundaries3 Questions
- 1.12Listening Skills
- 1.13Quiz: Listening Skills2 Questions
- Safeguarding6
What is Mental Capacity
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